Troubleshooting
CodexPocket works as a combination of CodexPocketMac on the Mac and CodexPocket on the iPhone. Even when you are away from the desk, most problems still fall into four buckets:
Pairingdoes not finishProjectsdo not appear- you cannot reconnect to a
Hostthat used to work - you do not know where to look for the cause
The fastest first cut is still: Is Bridge running on the Mac? and Does the Host have Managed Relay information saved? For first setup or Hosts without Relay information, also check whether the iPhone can reach the Mac from the same network.
Find the right page fast
| If you want to... | Read this page |
|---|---|
| fix QR scan, save, or authentication failures | If Pairing Does Not Finish |
| fix missing projects after pairing | If Projects Do Not Appear |
| reconnect to a Host that used to work | Reconnect or Pair Again |
| inspect Mac-side logs and detection first | Check the Logs |
| revisit LAN / Relay and connection requirements | Network Requirements |
Five checks that save time early
- In
Generalon the Mac,RuntimeshowsRunning Generalon the Mac does not show warnings such asBridge prerequisites are not satisfiedor legacy launchd conflicts- The Mac can show a QR code in
Pairing - On the iPhone,
Connection Testcan run for the target Host - For first setup or Hosts without Relay information, the Mac and iPhone are on the same network
A Host with Managed Relay saved can automatically fall back to Relay from another place or network. If that fallback does not happen, check whether CodexPocketMac is running on the Mac and whether the Host has Relay information saved.
Entry points by symptom
Pairing does not finish
Start here when:
- the QR code will not scan
- setup stops after
Save as Host - you see errors such as
Authentication failedorBridge URL or Token is not set
Projects do not appear
Start here when:
- pairing finished but
Projectsis still empty - the workspace you always use on the Mac does not appear on the iPhone
- the Host looks fine but you cannot continue into threads
You cannot reconnect to a Host that used to work
Start here when:
- a Host that worked before now looks disconnected
- live updates stopped
- it stopped working after a Mac-side setting change
You want logs first
If you want the most detailed Mac-side view, start here:
- you want to inspect
Codex CLIorgitdetection - you want to know why Bridge does not start
- you want to know where stdout and stderr are stored
Places worth checking first
Generalin the Mac appLogsin the Mac appDetailsin the Mac appHostson the iPhone
Because the actual engine lives on the Mac, the Mac app is usually the shortest path when you are not sure.
If it still does not resolve
If it still does not resolve after these checks, use GitHub Issues for reports that can be public, or the contact form (English only) for private contact.